Wipro Off Campus Drive: Wipro schedule to hire Customer Service Representative for 2022. The job is for freshers and the job location is Gurugram. The details for the Wipro selection process, Wipro application procedure and salary details of Freshers Recruitment 2022 are mentioned below.
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro from July 2020.
Wipro Off Campus Drive:
Company Name:- Wipro
Job Position:- Customer Service Representative
Job Locations:- Gurugram, India
Salary Package:- As per Company Standards
Req ID:- 2927350
Required Education:-
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
- Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)
You bring knowledge & expertise Required Experience:
Roles and Responsibilities:-
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Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
How to Apply for Wipro Off Campus Drive 2022?
All interested and eligible candidates can apply for Wipro recruitment drive online by the following link as soon as possible.
For More Details: Click Here
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