American Express Off Campus for Freshers 2024 – Mass Hiring as Customer Service Analyst | Salary : 2 to 6 LPA

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American Express Off Campus for Freshers 2024 – Mass Hiring as Customer Service Analyst | Salary : 2 to 6 LPA | Registration Link Available

American Express Off Campus for Freshers 2024 : American Express announce Recruitment for Any Graduate Degree Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about American Express Hiring 2024 for Customer Service Analyst this Designation and Apply to the American Express Off Campus for Freshers 2024 through the Registration link available at the end of this post.

The more details about American Express Details and Eligibility Criteria and American Express Careers Off Campus Drive 2024 Pattern 2024 are discussed below.

About Company : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

American Express Off Campus for Freshers 2024 Details :

Recruitment AuthorityAmerican Express
Job RoleCustomer Service Analyst
Job Id24009022
Qualification Graduate
Salary4 to 10 LPA
Job LocationGurugram
Application Last DateASAP

American Express Off Campus for Freshers 2024 Eligibility Criteria :

Minimum Qualifications:

  • Should be self-driven and highly motivated
  • Candidate must see work with primary sense of servicing our customers with first interaction resolution
  • Should have niche communication skills both Oral and written
  • Understand Amex values and business ethics
  • Experience of Customer Service, Corporate Services and client management is preferred

Preferred Qualifications

  • Graduate in any stream from renowned University
  • Strong organizational skills and ability to work as part of a team to achieve goals
  • Proven experience with negotiating/problem solving
  • Ability to work within a busy and demanding team environment
  • Commitment to the highest level of customer service
  • Analytical and problem-solving skills
  • Ability to identify and act on issues which may impact this corporate client
  • Ability to manage own priorities
  • Strong knowledge of PC based software including MSOffice and Outlook

Job Descriptions :-

Customer Fulfillment Network Commercial is part of GSG Group Servicing Corporate clients across the globe in maintain, modifying their corporate account hierarchies and ensuring best of class Customer service, quality focusing on first call resolution to all client Enquiries. This role involves interacting with corporate clients (Program Administrators, Account Managers):

  • Ensuring that metrics such as Quality, Compliance & Productivity are met
  • Adherence to schedule (attendance, start/finish time, breaks)
  • Take ownership of the email/issue and resolve to customer’s expectations to deepen relationship and achieve highest level of customer satisfaction
  • Understand, determine and anticipate customer needs and present solutions as appropriate
  • Ensure all actions and requests are attended to within the service level agreements
  • Escalate unresolved issues to senior representative or team leader
  • Maintain a positive and effective work environment
  • Observe privacy act at all times when dealing with customers.
  • Actively uphold the blue box values by not engaging in acts that do not support our corporate objectives to improve all areas of the service profit chain.
  • Support changes that will be implemented out of business needs, adjustments to company policies, process
  • Liaise with other AmEx business units and develop relationship networking for the long-term benefit of the client
  • Actively uphold the blue box values

How to apply for American Express Recruitment 2024 ?

All Interested and eligible candidates can apply for American Express Off Campus Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

Also, apply for other jobs

American Express Recruitment Drive 2024 – Frequently Asked Questions

How to apply for American Express Recruitment 2024 ?

To apply for the American Express Recruitment 2024, you have to check the official site of American Express or

Does provide American Express Recruitment 2024 ?

Yes, provides American Express Recruitment 2024 Alerts continuously.

What is the American Express Selection Process?

Aptitude Test, Technical & Interview Rounds.