AutoDesk Jobs for Freshers Drive 2024- Hiring as Support Quality Associate | Salary : 3.6 LPA

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AutoDesk Jobs for Freshers Drive 2024- Hiring as Support Quality Associate | Salary : 3.6 LPA| Registration Link Available

AutoDesk Jobs for Freshers Drive 2024 : AutoDesk is conducting an Off Campus Drive in 2024 for the role of Support Quality Associate. This opportunity is ideal for freshers and candidates with up to 0 years of Experience . Applicants should hold a Bachelor’s or University degree. For more information about AutoDesk Jobs for Freshers Drive 2024 , check the below sections.

About Company : Autodesk, Inc. is an American multinational software corporation that provides software products and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries. Autodesk is headquartered in San Francisco, California, and has offices worldwide.

AutoDesk Jobs for Freshers Drive 2024 Details :

Recruitment AuthorityAutodesk
Job RoleSupport Quality Associate
Salary3.6 LPA (Estimated)
Job LocationMumbai

AutoDesk Jobs for Freshers Drive 2024 Eligibility Criteria :

Responsibilities of the Candidate:

  • Identify and deliver trend analysis data to drive Enablement and Documentation effectiveness; help create or cater boot camps and other training programs
  • Grade cases (chats, emails, and phone calls), address grade appeals, and deliver feedback to EBCS Support employees
  • Oversee and maintain our grading rubric to adapt to changing business needs and goals
  • Lead regular calibration sessions to ensure grading cohesion, identify areas of improvement and act upon, and provide coaching opportunities
  • Own, develop, and maintain reports based on grades, CSAT, and other goals
  • Assist with interactions which include but are not limited to troubleshooting technical issues, product usage questions, onboarding and setup, subscription inquiries, and carrying customers’ voices to internal teams to drive the business forward
  • Perform investigations into technical issues, and log cases with accurate information to provide a full record of each issue and resolution. Ensure every interaction is of the highest quality
  • Communicate daily with the Technical Team, SOPX, and Leadership to report support issues, bugs, and important


  • Goal in KPIs (the Whats) and behaviors (the Hows) in your current role (impactful, accountable, courageous, and integrity)
  • Data-driven; you’re comfortable creating & analyzing reports, telling a story with the data, and delivering action items to partners
  • Experience handling support requests from a variety of different channels, while handling emails, supporting your peers, and always learning new things
  • Use Autodesk procedure to guide interactions with customers; be transparent and honest
  • Are comfortable navigating a CRM
  • Understand the basic functionality of Apple iOS, Android, and Windows platforms, as well as cloud-based software like Microsoft Suite, OneDrive, etc.
  • Previous experience troubleshooting and supporting iOS, Android, and Windows platforms
  • Experience with chat systems
  • Familiarity with the construction industry

How to apply for AutoDesk Off Campus Recruitment Drive 2024 ?

All Interested and eligible candidates can apply for AutoDesk Recruitment Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply LinkClick Here To Apply

Also, apply for other jobs

AutoDesk Off Campus Recruitment 2024 – Frequently Asked Questions

How to apply for AutoDesk Off Campus Drive 2024 ?

To apply for the AutoDesk Off Campus Drive 2024 , you have to check the official site AutoDesk or

Does provide AutoDesk Careers Drive 2024 ?

Yes, provides AutoDesk Careers Drive 2024 Alerts continuously.

What is the AutoDesk Recruitment 2024 Selection Process?

Aptitude Test, Technical & Interview Rounds.