Barclays Off Campus Drive : Barclays schedule to hire Merchant Service Advisor for 2022. The job is for freshers and the job location is Chennai. The details for the Barclays selection process, Barclays application procedure and salary details of Freshers Recruitment 2022 are mentioned below.
Barclays is a British multinational universal bank, headquartered in London, England. Barclays operates as two divisions, Barclays UK and Barclays International, supported by a service company, Barclays Execution Services.
Barclays Off Campus Drive :
Company Name:- Barclays
Job Position:- Merchant Service Advisor
Job Location:- Chennai, India
Salary Package:- As per Company Standards
Contract:- Permanent
Reference Code:- 90351472
Job Posted Date:- 18th October 2022
Required Qualifications & Skills:-
- Minimum B2 12 English Language Fluency(CEF)
- Under-Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Flexibility in hours of work and ability to work changing shifts patterns
- Skills that will help you in the role:
- Experience of working in a customer facing service environment
Roles & Responsibilities:-
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- To effectively and efficiently respond to customer calls/make outbound calls to customers, reply to their queries and resolve issues
- To ensure the quality of output and accuracy of information is maintained
- Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules
- May have the authority to release and verify funds across a variety of systems used by the department.
- Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
- Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service and ensuring that all unresolved cases / queries are allocated to the respective areas
- Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
- Adhere to organizational wide information security policies and procedures. Assist Team Manager /Process Expert in administration of the section, including organising workflow, queue management and query resolution
How to Apply for Barclays Off Campus Drive 2022?
All interested and eligible candidates can apply for Barclays recruitment drive online by the following link as soon as possible.
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