Mphasis Off Campus Drive 2024 – Hiring for Technical Support Engineer -SD | Salary upto 12 LPA

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Mphasis Off Campus Drive 2024 – Hiring for Technical Support Engineer -SD | Salary upto 12 LPA| Registration Link Available

Mphasis Off Campus Drive 2024: Mphasis Careers announce Recruitment for Any Graduate Degree Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Mphasis Hiring 2024 Batch and Apply to the Mphasis Career Job 2024 through the Registration link available at the end of this post. The more details about Mphasis Off Campus Drive 2024 Details and Eligibility Criteria and Mphasis Careers Interview Drive 2024 Pattern 2024 are discussed below.

About Company : Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis Off Campus Drive 2024 Details :

Recruitment AuthorityMphasis
Job RoleTechnical Support Engineer -SD
Experience1 to 3 years
SalaryUpto 12 LPA
Job LocationBengaluru

Mphasis Off Campus Drive 2024 Eligibility Criteria :

  • Telecommunication etiquette to deal with end-user with good empathy and understanding
  • Basic Windows & Microsoft Office troubleshooting
  • Basic understanding of application access provisioning and troubleshooting
  • Knowledge of ITSM tool like Servie Now
  • Understanding of basic ITIL process
  • Service Desk – Windows 10/Modern Workplace
  • Service Desk – MS Office 365 Suite
  • Service Desk – End User Experience Management

Job Description :

Job Summary –

 Handle initial contact from users through supported channels within agreed timelines as specified in the SLA

 Refer to client’s knowledge repository for solution and processes to be followed. In the event a knowledgebase article is not available for a specific issue or problem, service desk resources will use best efforts based on available individual or collective troubleshooting to resolve the issue at hand.

 Perform tasks required to resolve the user IT Issues, including but not limited to reset password, provide access, browser-based troubleshooting, guide users using reference material for navigating various systems including self-service tools/processes. Performing these tasks may require remote access into User’s computer.

 Create a Service Ticket in ITSM system with accurate ticket classification and documentation of steps performed to resolve/dispatch the user issues as per the documentation standards outlined in the ITSM knowledge base.

 Support Users in a professional and courteous manner

 Ensure adherence to processes and policies

 Submit knowledgebase article update request on a regular basis for new and existing

How to apply for Mphasis Off Campus Job Drive 2024 ?

All Interested and eligible candidates can apply for Mphasis Off Campus Job Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

Also, apply for other jobs

Mphasis Off Campus Freshers Job Drive 2024 Batch – Frequently Asked Questions

How to apply for Mphasis Job Hiring Drive 2024 ?

To apply for the Mphasis Off Campus Drive 2024 , you have to check the official site Mphasis or

Does provide Mphasis Recruitment 2024 ?

Yes, provides Mphasis Recruitment Drive 2024 Alerts continuously.

What is the Mphasis Selection Process?

Aptitude Test, Technical & Interview Rounds.

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