Pure Storage Off Campus Drive 2024- Hiring For Freshers| Salary : 2.4 LPA

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Pure Storage Off Campus Drive 2024- Hiring For Freshers| Salary : 2.4 LPA | Registration Link Available

Pure Storage Off Campus Drive 2024 : Pure Storage is conducting an Off Campus Drive in 2024 for the role of Technical Support Engineer Representative | Salary : 2.4 LPA. This opportunity is ideal for freshers and candidates with up to 0 years of Experience . Applicants should hold a Bachelor’s or University degree. For more information about Pure Storage Off Campus Drive 2024 , check the below sections.

About Company : Pure Storage, Inc. is an American publicly traded technology company headquartered in Santa Clara, California, United States. It develops all-flash data storage hardware and software products. Pure Storage was founded in 2009 and developed its products in stealth mode until 2011

Pure Storage Off Campus Drive 2024 Details :

Recruitment AuthorityPure Storage
Job RoleTechnical Support Engineer Representative
Salary2.4 LPA
Job LocationBengaluru

Pure Storage Off Campus Drive 2024 Eligibility Criteria :

Pure Storage has Support centers in Mountain View, CA, Lehi, UT, Singapore, and Dublin, Ireland. We are looking for a Technical Support Engineer (TSE) – Pure Command Center to join our 24×7 Support team as a Technical Support Engineer. You will be part of the best Support team in the industry. Our culture focuses on 5 key values – Persistence, Creativity, Teamwork, Ownership, and Customer First. You will work on problems of diverse scope where analysis will include hardware, software, and environmental factors. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Successful Support Engineers will be able to build strong networks across different departments in the company.

As part of the global Technical Services organization, this position reports to the Technical Support Manager in APJ. Responsible for ensuring that Purity environment are running at an optimal state through a wide number of proactive and predictive alerts and performing periodic installation and non-disruptive upgrade exercise.


  • Purity Environment Upgrade (65% of work) Proactively seek to understand customer expectations.
  • Involves change controls, scheduling windows, compliance and activity to upgrade Pure Storage systems within customer environments. Maintain install base requirements with customers and their arrays.
  • Apply best practices and maintenance.
  • Upgrade customer arrays to the latest software version.
  • Global Insight and/or Cloud Insight support tickets (proactive tickets) (30% of work)
  • Ensure RMA requests are processed promptly and accurately Triage support cases based on severity level
  • Own and track customer issues using our ticket tracking system
  • Communication – part of upgrade and maintenance (proactive tickets)
  • Maintain communications with customers on the progress of their cases.
  • All communication should be professional, complete, well-formatted, and consistent with prior communications.
  • Applies documented troubleshooting steps to resolve routine issues.
  • Notify a Support Manager of critical customer issues.
  • CSS Overflow (5% of work)Engaging customers via live phone calls, and connecting with the best resource.
  • Weekend, holiday, and on call duties as required


Technical Skills and Competencies:

  • Aspect Phone System Use
  • Salesforce Case management
  • Case communication best practices
  • JIRA Basics
  • SLACK communication practices
  • Enterprise Communication Soft Skills Basics
  • Enterprise Execution Protocol and Change Control Basics
  • Linux Command Line Basics
  • Google Suite Use and Best Practices
  • Zoom and Webex use and best practices
  • Escalation process basics Basic Troubleshooting methodologies
  • Pure FUSE Basics
  • Operating System Basics (Windows, Linux, OSX, AIX)
  • Block storage basics
  • Filesystem storage basics
  • Basic Networking – IP, Ethernet, Fibre Channel
  • Time Management BasicsProven ability to resolve customer problems, and escalations utilizing appropriate internal and external resources available to TSEs.
  • Proven critical thinking skills
  • Proven technical troubleshooting skills
  • Beginning knowledge of technologies such as storage (SAN, Fiber Channel, Ethernet, ISCSI), and working knowledge of operating systems (Solaris, LINUX, Windows, VMware), LANs & WANs Layers 1-3.
  • Desire to learn advanced levels of SAN, Fibre Channel, Ethernet, and iSCSI technologies

How to apply for Pure Storage Recruitment Drive 2024 ?

All Interested and eligible candidates can apply for Pure Storage Recruitment Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply LinkClick Here To Apply

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Pure Storage Recruitment Hiring Jobs 2024 – Frequently Asked Questions

How to apply for Pure Storage Off Campus Drive 2024 ?

To apply for the Pure Storage Off Campus Drive 2024 , you have to check the official site Pure Storage or https://fresherscooker.com/

Does Fresherscooker.com provide Pure Storage Careers Drive 2024 ?

Yes, Fresherscooker.com provides Pure Storage Careers Drive 2024 Alerts continuously.

What is the Pure Storage Recruitment 2024 Selection Process?

Aptitude Test, Technical & Interview Rounds.