Wipro has posted job requirements for the System Engineer. Interested candidates can apply for Wipro Careers 2023 through its official website. It is a very good opportunity for freshers as well as experienced. Its job location is Pune.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Wipro’s official website, the link is given at the end of this article.
About company:-
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wipro Careers 2023 | More Details
Company Name:- Wipro
Official Website:– Www.Wipro.Com
Job Position:- System Engineer
Job Location:- Pune
Salary Package:- As Per Company Standards
Job Type:- Full-time
Job Description:-
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to apply for Wipro Careers 2023
Interested and eligible candidates can apply in Wipro Careers 2023 for the System Engineer. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here