Cactus Communications Recruitment | Intern – Customer Service(Chat) | Across India

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Cactus Communications Recruitment: Cactus Communications schedule to hire Intern – Customer Service(Chat)  for 2022. The job is for freshers and the job location is Across India. The details for the Cactus Communications selection process, Cactus Communications application procedure and salary details of Freshers Recruitment 2022 are mentioned below.

Cactus Communications (CACTUS) is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered. We are a remote-first organization. We offer the flexibility to work from anywhere in your home country; you can work from where you are most productive.

Cactus Communications Recruitment:

Company Name:- Cactus Communications

Job Position:- Intern – Customer Service(Chat)

Job Location:- Across India (Remote)

Salary Package:- As per Company Standards

Duration:- 6 Months (Full Time Internship)

Required Qualifications & Skills:-

  • Fresher OR Previous experience of 6 months to 1 year in a customer support role
  • Have a service-oriented and customer-first mindset.
  • You should enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results
  • Should be tech savvy, comfortable with using various live chat software, and able to multitask Have excellent written communication skills and knowledge to deliver messages in a concise manner
  • Should be able to think on your feet, meet customers at their level, and improvise during a conversation
  • Ability to work under pressure and meet deadlines, while maintaining a positive attitude

Your key Roles & Responsibilities:-

As an Intern, Customer Service (Chat), here’s your opportunity to be a part of a new and exciting Chat function within the Client Servicing Team! The advantages of Chat Support are endless for both the client and the organization: the client gets a real-time response and this platform provides the CS Team an opportunity to influence the customers’ decisions, pitching our services and eventually influencing the bottom line for the organization.

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  • Provide real-time support to customers via multiple and new-age chat platforms with the goal of converting inquiries
  • Help build customers’ confidence in Editage brand over competitors and improve conversion rates Add a human factor in customer shopping experience thereby influencing repeat rate
  • Influence the revenue of the organization by pitching our services to clients over chat
  • Identify website errors and provide solutions for the same
  • Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.
  • You will be expected to work a 9-hour rotational work shift

How to Apply for Cactus Communications Off Campus Drive 2022?

All interested and eligible candidates can apply this drive by the following link ASAP.

Apply Link: Click Here

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