Capgemini Freshers Recruitment 2023 For Service Desk Engineer | Noida

Capgemini has posted job requirements for the Service Desk Engineer. Interested candidates can apply for Capgemini Freshers Recruitment 2023 through its official website. It is a very good opportunity for freshers. Its job location is Noida. 

We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Capgemini’s official website, the link is given at the end of this article.

About Company:-

As a leading strategic partner to companies around the world, we have leveraged technology to enable business transformation for more than 50 years. We address the entire breadth of business needs, from strategy and design to managing operations. To do this, we draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering, and platforms.

Capgemini Freshers Recruitment 2023 | More Details

Company Name:-  Capgemini

Official Website:– Www.Capgemini.Com

Job Position:- Service Desk Engineer

Job Location:- Noida

Salary Package:- As Per Company Standards

Job Type:- Full-time

Job Description

  • We are looking for self-motivated individual with experience in voice-based process providing Help-desk Support (IT)
  • The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
  • Preferred qualification is B.Tech/BCA/Diploma in IT field
  • Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
  • Should be available to work on Indian Holidays
  • Should be good in taking initiatives and responsible enough to handle pressure
  • Must have a good understanding of handling Service desk issues
  • Should possess excellent verbal & written communication, presentation skills, inter-personal skills
  • Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
  • Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
  • Handling Trouble Tickets in the form of Chat/Service Requests/Emails
  • Maximize customer satisfaction through effective solutions delivery
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.

Primary Skills

  • L1 Technical Support.
  • Excellent Communication skills.

Secondary Skills

  • International Voice Process.

How to apply for Capgemini Freshers Recruitment 2023

Interested and eligible candidates can apply in Capgemini Freshers Recruitment 2023 for the post of Service Desk Engineer. We have provided the link below. 

Apply Now:- Click here to apply  
For more job details:- Click here

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