Clarivate Recruitment Drive 2024 – Hiring as IT Support Services Analyst | Salary : 6 LPA

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Clarivate Recruitment Drive 2024 – Hiring as IT Support Services Analyst | Salary : 6 LPA| Registration Link Available

Clarivate Recruitment Drive 2024 : Clarivate is conducting an Off Campus Drive in 2024 for the role of IT Support Services Analyst. This opportunity is ideal for freshers and candidates with up to 2 years of Experience . Applicants should hold a Bachelor’s or University degree. For more information about Clarivate Recruitment Drive 2024 , check the below sections.

About Company : Clarivate Plc is a British-American publicly traded analytics company that operates a collection of subscription-based services, in the areas of bibliometrics and scientometrics; business / market

Clarivate Recruitment Drive 2024 Details :

Recruitment AuthorityClarivate
Job RoleIT Support Services Analyst
Experience2 Years
Salary6 LPA (Estimated)
Job LocationKarnataka

Clarivate Recruitment Drive 2024 Eligibility Criteria :

We are looking for a proactive Technology Enthusiast to join us as a Service Desk Analyst for Bangalore. You will provide first-line support, utilizing your expertise in Active Directory Management, O365 admin console management, and Incident, Request, and Access management. A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we’d love to talk to you about this exciting opportunity.

About You – Experience, Education, Skills, And Accomplishments

  • Associate degree or bachelor’s degree in computer or Equivalent combinations of education, work experience, and certification will be considered.
  • Minimum 2 years’ experience of working in a support/service capacity; preferably global IT organization underlined by respective training certificates, but not mandatory.
  • Knowledge of ITIL best practices (ITIL Foundations certification preferred but not mandatory.
  • Experience in IT Service Management process and tools or experience.

It would be great if you also had . . .

  • Flexible individual capable of dealing with the typical tensions that arise within an IT service environment; confident & customer focused; good problem-solving skills with the ability to follow written and verbal instructions.
  • Proven troubleshooting skills within a support environment including a strong commitment towards incident resolution, and solid understanding of foundational IT technical issues and relationships.
  • Experienced in interacting with external suppliers & service providers.
  • Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles related to the Service Desk and the IT Service Management team
  • Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Active Directory, VPN, Exchange, Salesforce, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365.

What will you be doing in this role?

  • By monitoring critical elements of the IT infrastructure, responding to system alerts and user request for assistance, you provide the front-line support required to delight both our internal and external customers.
  • You will be instrumental in helping users resolve issues with hardware, software, connectivity, and product specific incidents or work requests.
  • You will provide real time ticket entry and effective communications between customers and subject matter experts. You will provision hardware and software, maintaining audit controls and compliance tracking.
  • Provide 1st level support to resolve IT problems across the organization (i.e. workstations, mobile computers, printers, peripherals, desk phones, application access, VPN, etc.) and answer the Service Desk phones
  • Install/uninstall, troubleshoot, data recovery, access and maintain applications, products and equipment and Also, Identify, analyze and repair equipment failures, order and replace parts/material as needed.
  • Provide one-on-one end-user problem resolution, performing various IT support function such as creating, activating, disabling, and unlocking user accounts, network and application password resets, etc.
  • Implementation/Installation and administration/maintenance of IT services with focus on availability, reliability and manageability following Clarivate’s IT standard processes in coordination with responsible IT service management.
  • Support implementation of new and/or improved IT processes following ITSM standards and Enter all calls/incidents/request/updates in ServiceNow

How to apply for Clarivate Off Campus Recruitment Drive 2024 ?

All Interested and eligible candidates can apply for Clarivate Recruitment Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply LinkClick Here To Apply

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Clarivate Off Campus Recruitment 2024 – Frequently Asked Questions

How to apply for Clarivate Off Campus Drive 2024 ?

To apply for the Clarivate Off Campus Drive 2024 , you have to check the official site Clarivate or

Does provide Clarivate Careers Drive 2024 ?

Yes, provides Clarivate Careers Drive 2024 Alerts continuously.

What is the Clarivate Recruitment 2024 Selection Process?

Aptitude Test, Technical & Interview Rounds.