Genpact has posted job requirements for Associate Web Support. Interested candidates can apply in Genpact Recruitment 2023. It is a very good opportunity for freshers. Its job location is Bengaluru. By joining Genpact you will get a very good salary package as well as a very good environment to work in.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Genpact’s official website, the link is given at the end of this article.
About Company:-
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Genpact Recruitment 2023 | More Details
Company Name:-Genpact
Official Website:- Www.Genpact.Com
Job Position:- Associate Web Support
Job Location:- Bengaluru
Salary Package:- As Per Company Standards
Job Type:- Full-time
Description
Responsibilities
- Creation of user SSOs for various Web Portals, On-boarding users on the Web portals basis user account/company entitlements and taking actions accordingly if requirements are not met.
- Coordinating with various teams for rectification of user account details in case of data discrepancy related/not related to Entitlements basic company agreement/ entitlements
- Handling user queries(Internal Employees /Contractors & External Suppliers/ Customers) for web portals related to access/application issues/common troubleshooting etc.
- Query escalation to various L2 teams basis application. Coordinating with Application owners or product support teams/product owners resolution of application issues reported by users.
- Drive and support continuous improvement efforts through LEAN philosophy
Qualifications
Minimum qualifications
- Graduate in any stream. EXCEPT B.Tech/ BE
Preferred qualifications
- Effective probing skills and analysing / understanding skills
- Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
- Customer Support/Service
- Strong attention to detail
- Working knowledge of Microsoft tool like word, Excel and PowerPoint
- End User Support
- Problem Solving Skills
- Identifying Process Improvements
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
How to apply for Genpact Recruitment 2023
Interested and eligible candidates can apply in Genpact Recruitment 2023 for the post of Associate Web Support. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here