Genpact Recruitment Drive | Process Associate – Customer Service -HIG011015 | Hyderabad

Genpact Recruitment Drive : Genpact schedule to hire Process Associate – Customer Service -HIG011015 for 2022. The job is for freshers and the job location is Hyderabad. The details for the Genpact selection process, Genpact application procedure and salary details of Freshers Recruitment 2022 are mentioned below.

Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide.

Genpact Recruitment Drive :

Company Name:- Genpact

Job Position:- Process Associate – Customer Service -HIG011015

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job Category:- Full Time

Job posted on:- September 21st, 2022, 1:12:46 PM

Education Level:- Bachelor’s / Graduation / Equivalent

Minimum Qualifications:- 

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred Qualifications:-

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach 
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

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Responsibilities:-

  • Respond to customer queries and customer’s concern
  • Making outbound calls to Customers and Employers 
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and bring up product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

How to Apply for Genpact Recruitment 2022?

Interested and eligible candidates for Genpact Hiring can apply for Genpact Off Campus drive online by following link.

Apply Link: Click Here

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