HBC Recruitment 2022 | Trainee – Digital Risk Management | Bangalore

HBC Recruitment 2022 : HBC schedule to hire Trainee – Digital Risk Management for 2022. The job is for freshers and the job location is Bangalore. The details for the HBC selection process, HBC application procedure and salary details of Freshers Recruitment 2022 are mentioned below.

The Hudson’s Bay Company is a historically Anglo-Canadian retail business group. A fur trading business for much of its existence, HBC now owns and operates retail stores in Canada. The company’s namesake business division is Hudson’s Bay, commonly referred to as The Bay. 

HBC Recruitment 2022 :

Company Name:- HBC

Job Position:- Trainee – Digital Risk Management

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Number:- 220004WQ

Job Posted Date:- 19th September 2022

Required Qualifications & Skills:-

  • A graduate in any field
  • Willing to work in night shifts
  • Identify False declines and action accordingly
  • Identify anomalies, system issue, errors, fraud trends on the platform and escalate/ raise slack tickets
  • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks and cancel them from further processing
  • Listen to customers’ concerns, issues and questions.
  • Resolve customers’ concerns and answer customers’ questions to your best ability.
  • Maintain a positive attitude and calmly respond to customers’ complaints.
  • Handle and gather confidential information
  • Ensure confidentiality of all information collected during investigation.
  • Listening to customer voicemails to provide resolution post investigation

You also have:

  • Strong interpersonal skills
  • Strong verbal communicator
  • Ability to Multi-Task and work in a fast-paced, call center environment
  • Confident with Phone Inquiries
  • Great Problem-solving aptitude
  • Attention to Detail and Excellent Quality
  • Demonstrate strong skills of communication and analysis
  • A team player able to work in different scenarios, shifts and contribute to the team
  • Basic skills of MS Office

As Call Trainee, you will:

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The successful candidate will primarily focus on driving business results through the review of all transactions to determine business loss. The person will highlight anomalies and work towards the betterment of customer experience overall. The person will receive inbound calls and make outbound calls in addition to the investigation steps, to make sure all check points are carried out for the best result.

  • Strategic Thinking – Think strategically by clearly anticipating future trends and consequences.
  • Drive for Results – Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to supervisor, demonstrates persistence in removing barriers to achieving results, and encourages others to do the same. 

How to Apply for HBC   Recruitment 2022?

Interested and eligible candidates for HBC  Hiring can apply for HBC   Off Campus drive online by following link.

Apply Link: Click Here

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