Kofax Jobs Recruitment 2023 | Intern | Hyderabad

Kofax has posted job requirements for Intern. Interested candidates can apply in Kofax Jobs Recruitment 2023 through its official website. It is a very good opportunity for freshers. Any BE/B.Tech graduate can apply for this job post. Its job location is Hyderabad. 

We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Kofax’s official website, the link is given at the end of this article.

About Company:-

As a global technology leader with offices in more than 30 countries, Kofax values team members with diverse perspectives and backgrounds and believe that these differences build an innovative and healthy organizational culture. Our team-oriented environment is innovative and fast paced. Employees are empowered and recognized for performance excellence.

Our team members have immense potential to grow, learn and succeed within the company. We invest in our employees by providing opportunities for learning, training and acquiring industry knowledge. Kofax provides its employees with professional development programs, tuition reimbursement programs and onsite training.

Kofax Jobs Recruitment 2023 | More Details

Company Name:- Kofax

Official Website:- Www.Kofax.Com

Job Position:- Intern

Job Location:- Hyderabad

Salary Package:- As Per Company Standards

Job Type:- Full-time 

Description

Kofax Inc. is seeking Technical Support Co-ops to work within the Technical Support division.   You will work within a fast-paced environment alongside our Technical Support department and are responsible for interacting with customers, verifying, researching, and correcting contract records, as well as supporting the Process Support Analyst team to drive business efficiency improvements.

  • Performing intake of phone calls to Support, acting as first contact demonstrating exceptional customer service ability
  • Opening tickets for customers and Partners with accuracy and attention to detail
  • Reviewing inbound Support email and tickets, actioning as per policy
  • Alerting on status of Support incident backlog
  • Researching maintenance and support terms for all customers and linking the appropriate asset where applicable
  • Resetting and consolidating organizational customer records
  • Facilitating data integrity within internal systems
  • Performing basic enterprise licensing support functions (i.e. license resets, providing trial and eval licenses, cancelations)
  • Obtaining and recording shipping tracking information
  • Editing and updating internal documentation
  • Investigating, evaluating, and recommending improvements to departmental policies and procedures
  • Identifying Maintenance and Support revenue opportunities
  • Special projects as dictated by business need

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Required Skills

  • Strong, structured analytical skills
  • Excellent time management skills
  • Strong and effective English language communications: verbal, listening, written and presentation skills
  • Strong interpersonal skills
  • Professional demeanor
  • Exceptional customer service skills with effective follow-through
  • Willingness to own problems and see them to completion
  • Ability to work under pressure in a fast-paced production environment
  • Excellent keyboard/data entry skills (speed & accuracy)
  • Self-starter and able to work independently
  • Ability to adhere to shift scheduling

Required Experience

  • Enrolled as an undergraduate or graduate student at an accredited college, university or technical/vocational institution.
  • Have a minimum GPA of 3.0

How to apply for Kofax Jobs Recruitment 2023

Interested and eligible candidates can apply in Kofax Jobs Recruitment 2023 for Intern. We have provided the link below. 

Apply Now:- Click here to apply  

For more job details:- Click here

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