A part of the Tata group, India’s largest multinational business group, TCS has over 603,305 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com
TCS Off Campus 2024 Details :
TCS Off Campus 2024 Eligibility Criteria :
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Knowledge and understanding of Genesys architecture and framework layers
- Involved in troubleshooting, maintenance, configuration and installation of Genesys Components
- Troubleshoot production incidents in Genesys Voice (Inbound/Outbound), Email & Chat based on priority and work to towards resolution
- Install and upgrade Genesys components in production environment
- Configure options and applications in Genesys configuration manager (CME
Responsibility of / Expectations from the Role
- Associate should be ready to work in Shifts, weekend & Holiday shifts
- Understand and Adhere to the production management processes
- Acquire knowledge on in scope application functionality and architecture
- Analyzing and fixing user/auto Incidents (L2), Change Request execution based on priorities and scope defined for the shift
- Manage stakeholder communication (verbal/written) with respect to Change Requests/Incidents
- Diligently log efforts in the Service management tool on a daily basis
- Proactively suggests improvement opportunities for problem management and automation
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
How to apply for TCS Job Recruitment 2024?
TCS Freshers Job Drive 2024 Batch – Frequently Asked Questions
To apply for the TCS Off Campus Drive 2024 , you have to check the official site TCS or https://fresherscooker.com/
Does Fresherscooker.com provide TCS Recruitment 2024 ?
Yes, Fresherscooker.com provides TCS Recruitment Drive 2024 Alerts continuously.