Thomson Reuters has posted job requirements for Associate Systems Engineer. Interested candidates can apply in Thomson Reuters Freshers Recruitment 2023. It is a very good opportunity for freshers. Its job location is Bangalore. By joining Thomson Reuters you will get a very good salary package as well as a very good environment to work in.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Thomson Reuters’s official website, the link is given at the end of this article.
About company:-
With our content and technology, and in partnership with our customers, we are modernizing the pillars of society. Through the digitalization of tax and legal professions, the free press, commerce, and the rule of law, we are elevating the way professionals and institutions work.
We provide industry expertise, technology, and content that empowers professionals and institutions to solve complex problems and make difficult decisions with confidence.
In an increasingly complex environment, we automate mundane tasks, deliver insights, and drive efficiencies with meaningful benefits, freeing up our customers to focus on their customers.
Thomson Reuters Freshers Recruitment 2023 | More Details
Company Name:- Thomson Reuters
Official Website:- Www.Thomsonreuters.Com
Job Position:- Associate Systems Engineer
Job Location:- Bangalore
Salary Package:- As Per Company Standards
Job Type:- Full-time
Responsiblities:-
- Perform daily service checks, health evaluation of systems’ performance and capacity as assigned.
- Provide diagnostics, troubleshooting, and quick/efficient resolution on all events/incidents
- Escalated / notify appropriate support staff via established procedures. Document shift activity, facilitate and perform shift turnover.
- Follow defined process to escalate Incidents to second level team. Must be capable of writing technical reports.
- Track and coordinate all incidents until resolution and identify probable causes of failures in the Infrastructure & Application related issues.
- Recommend on the possible solution / workaround to address the probable causes of failure.
- Customer service: Demonstrate ability to take ownership and manage all support cases via emails/Service Management tools.
- Work with customer and support teams to ensure client satisfaction
- Timely response to all the e-mails and requests
- Attend team meetings, conference calls as necessary
- Follow the defined Major Incident Management process as appropriate
- Participate and contribute to Problem Management analysis of Major Incidents as needed.
- Strong interpersonal skills & Team Player.
- Able to interact with internal and global teams of all levels.
- Initiate, coordinate, and at times lead recovery call for critical incidents
- Implement improvements to existing processes/procedures, ensuring performance targets are met.
Required skills:
- 1 to 2+ years of supporting IT infrastructure, Application & Cloud Services.
- 1+ years of mandatory NOC experience in similar environment would be an added advantage.
- 1+ years of Windows, UNIX or Storage administration skills would be an added advantage.
- 1+ years of excellent understanding of ITIL process with appropriate fundamental accreditation.
- Excellent communication skills, verbal and written (Should be able to communicate to global teams and senior management)
- Adapted to working under pressure and is comfortable multi-tasking in potentially high-pressure situations.
- Strong collaboration skills.
How to apply for Thomson Reuters Freshers Recruitment 2023
Interested and eligible candidates can apply in Thomson Reuters Freshers Recruitment 2023 for the post of Associate Systems Engineer. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here