Wipro has posted job requirements for System Engineers. Interested candidates can apply in Wipro Fresher Recruitment 2023 through its official website. It is a very good opportunity for freshers. Any BE/B.Tech graduate can apply for this job post. Its job location is Mumbai.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Wipro’s official website, the link is given at the end of this article.
About Company:-
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
Wipro Fresher Recruitment 2023 | More Details
Company Name:- Wipro
Official Website:- Www.Wipro.Com
Job Position:- System Engineer
Job Location:- Mumbai
Salary Package:- As Per Company Standards
Job Type:- Full-time
Job Description
Do
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to apply for Wipro Fresher Recruitment 2023
Interested and eligible candidates can apply in Wipro Fresher Recruitment 2023 for System Engineer. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here