Wipro Recruitment: Wipro schedule to hire System Engineer for 2022. The job is for freshers and the job location is Noida. The details for the Wipro selection process, Wipro application procedure and salary details of Freshers Recruitment 2022 are mentioned below.
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately-owned Wipro Enterprises
Wipro Recruitment:
Company Name: Wipro India
Company Website: www.wipro.com
Job Role: System Engineer
Salary: Best In Industry
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
How to Apply Link for Wipro Off Campus Drive 2022?
All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
For More Details: Click Here
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