Wipro Recruitment 2022: Wipro schedule to hire System Engineer for 2022. The job is for freshers and the job location is Chennai. The details for the Wipro selection process, Wipro application procedure and salary details of Freshers Recruitment 2022 are mentioned below.
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020.
Wipro Recruitment 2022:
Website: www.wipro.com
Position: System Engineer
Experience: Entry Level
Job Locations: Chennai
Salary: Best in Industry
Eligibility Criteria:
- BE/ B.Tech – Computers/ Electronics Engineering
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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How to Apply for Wipro Off Campus Drive 2022?
All interested and eligible candidates can apply for Wipro recruitment drive online by the following link as soon as possible.
For More Details: Click Here
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