Dassault Systemes has posted job requirements for User Success Engineer – CAA Support Team. Interested candidates can apply in Dassault Systemes Careers 2023 . It is a very good opportunity for freshers. Its job location is Pune. By joining Dassault Systemes you will get a very good salary package as well as a very good environment to work in.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Dassault Systemes’s official website, the link is given at the end of this article.
About Company:-
Dassault Systemes is a technology company. The company provides software applications services designed to support client company’s innovation processes. The company’s line of business includes provision of 3D design software, 3D digital mock up and product lifecycle Management. Dassault Systemes also provides several software brands
The human experience is at the heart of what we do. Through the 3DEXPERIENCE platform, we offer solutions that empower companies and individuals to create sustainable products and services that meet today’s major global challenges. We work together with innovators all across the economy, from mobility, to healthcare, to urban planning and high-tech. By inventing new solutions that tackle specific challenges in daily life, the innovations we enable bring us closer to a world where product, nature and life are in harmony.
Dassault Systemes Careers 2023 | More Details
Company Name:- Dassault Systemes
Official Website:- Www.3ds.Com
Job Position:- User Success Engineer – CAA Support Team
Job Location:- Pune
Salary Package:- Rs 4.5 LPA – Rs 12 LPA ( Depends On Interview )
Job Type:- Full-time
Job Description:-
Dassault Systèmes Americas is seeking a strong self-motivated, Technical IT Support & Services Specialist to join our Americas IT organization. This is a full-time position based in the Paso Robles California office.
As Americas IT Services & Support Specialist, you will be working on local and regional projects, actively managing local IT infrastructure & end-user environments, providing IT services and support to business users, ensuring Dassault Systèmes field offices in the Americas are aligned with corporate standards. In addition, you will assist with integration of newly acquired companies.
The challenges ahead…
- Manage and support end-user devices (laptops, desktops, tablets) and local environment (printers, unified communication, audiovisual) while complying with corporate standards
- Manage regional and/or local IT projects, technical reviews, evaluate new technologies, make recommendations
- Provision new hardware and software, troubleshoot and provide prescribed solutions for all DS offices in Americas
- Support IT operations using Dassault Systèmes support tool. Follow, maintain DS set support KPIs (Approval workflows, resolution time & user satisfaction)
- Provide timely & quality L1/L2 onsite and remote (over the phone) support in keeping with Dassault Systèmes support KPIs
- Isolate, troubleshoot issues professionally, focusing on user satisfaction
- Install and support DS internal and third party applications
- Lead and manage local and regional projects
- Meet project deliverables as requested by supervisor and/or project stakeholders
- Engage with technically strong project team members to address complex OS or application issues
- Document procedures to ensure business continuity
Your Key Success Factor?
- HS Diploma and Tech School Certification or equivalent years of technical experience
- Minimum 2+ years of IT experience or 2 years in a similar role, preferably in a multi-national firm
- A customer support mind-set and ability to work with senior level business leaders
- Excellent interpersonal skills, and experience in supporting critical business environments
- Team-player, self-motivated, able to execute tasks independently and professionally supporting critical business environments
- Strong understanding of Microsoft Operating Systems, Windows 10
- Project management experience
- Good understanding of Active Directory, SCCM, Antivirus, and Security
- Good analytical, troubleshooting skills to solve complex IT problems
- Ability to do some hands-on work on servers and network infrastructure
- Strong communication and writing skills to document new or existing processes
- Willingness to travel to other Dassault Systèmes offices as needed (Approximately 5%)
- English & relevant local language skills if applicable
- Ability to lift 40 lbs.
How to apply for Dassault Systemes Careers 2023
Interested and eligible candidates can apply in Dassault Systemes Careers 2023 for the post of User Success Engineer – CAA Support Team We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here