Rackspace has posted job requirements for Cloud Engineers. Interested candidates can apply in Rackspace Careers 2023. It is a very good opportunity for freshers. Its job location is Bengaluru/Remote. By joining Rackspace you will get a very good salary package as well as a very good environment to work in.
We have mentioned all the details from what are the responsibilities to what are the requirements. You can apply for this job role from Rackspace’s official website, the link is given at the end of this article.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Rackspace Careers 2023 | More Details
Company Name:- Rackspace
Official Website:- www.rackspace.com
Job Position:- Cloud Engineer
Job Location:- Bengaluru/Remote
Salary Package:- Rs 2.8 LPA
Job Type:- Full-time
Job Description
The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support on cloud platform and Linux OS to our customers via the phone, ticketing system, and automation.
This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.
Responsible for the support of internal and external customers on multiple platforms.
Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
Develops tooling and processes to drive and improve customer experience, creates playbooks, and providing mentoring on customer related issues to support teams.
The Support Engineer is expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives which may better serve the stability and security of the customer’s solution.
Keeps informed of emerging technologies.
Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
Job Description Summary
Support internal and external customers on multiple cloud platforms.
Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
How to apply for Rackspace Careers 2023
Interested and eligible candidates can apply in Rackspace Careers 2023 for the post of Cloud Engineer. We have provided the link below.
Apply Now:- Click here to apply
For more job details:- Click here