Tata Communications Recruitment | Jr. Customer Service Executive – Provisioning and Configuration Management – 11001 | Chennai

Tata Communications Recruitment : Tata Communications schedule to hire Jr. Customer Service Executive – Provisioning and Configuration Management – 11001 for 2022. The job is for freshers and the job location is Chennai. The details for the Tata Communications selection process, Tata Communications application procedure and salary details of Tata Communications Freshers Recruitment 2022 are mentioned below.

Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, Government of India.  The Company enables the digital transformation of enterprises globally, including 300 of the Fortune 500 – unlocking opportunities for businesses by enabling borderless growth, boosting product innovation and customer experience, improving productivity and efficiency, building agility and managing risk. With its solutions orientated approach, proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by cloud, mobility, Internet of Things (IoT), collaboration, security and network services. Tata Communications carries around 30% of the world’s internet routes and connects businesses to 80% of the world’s cloud giants and 4 out of 5 mobile subscribers. The Company’s capabilities are underpinned by its global network, the world’s largest wholly owned subsea fibre backbone and a Tier-1 IP network with connectivity to 190+ countries and territories around the world. Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange. 

Tata Communications Recruitment :

Company Name:- Tata Communications

Job Position:- Jr. Customer Service Executive – Provisioning & Configuration Management – 11001

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Job Posted Date:- 06th-June-2022

Required Qualifications & Skills:-

  • Education: Graduate
  • Experience: 0-2 years
  • Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
  • Checks for problems in existing systems and modifies work processes following defined procedures.
  • The operational role is responsible for achieving day-to-day objectives.
  • Works under the direct supervision
  • No prior work-related experience required

Roles & Responsibilities:-

  • Oversee and drive back-office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
  • Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
  • Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks.
  • Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates.
  • Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.
  • Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
  • Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
  • Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.
  • Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
  • Ensures that all installation functions are performed in a timely fashion to meet specifications.

How to Apply for Tata Communications Recruitment 2022?

Interested and eligible candidates for  Tata Communications Hiring can apply for Tata Communications Off Campus drive online by following link.

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